Jacob helped me with the BESV PSA1 . He was extremely helpful and patient. He answered all my questions and made very good suggestions. The shop is very nice and clean. I have talked to both Ruben and Jacob before and after purchasing the bike and they have always been extremely helpful. I travelled from Boca and would highly recommend their shop over anything near me. Will happily make the drive over there for service rather than somewhere locally. Thank you guys for everything.