Great service !
Hello Chris, It was not our fault that Segway-Ninebot is moving their spare parts facility and the process has taken over 3 months. Obviously you like the E45 model and purchased the new one from us. We gave you a great deal on it and even took your defected unit as a trade in. You did not purchase the first E45 from us and the seller of your first E45 was not even responding to your inquires. We provided the best customer service you could ask for. Hope you enjoy your new scooter.
This scooter is a million times better than the previous one I had. The one is 10 times smoother, 25% faster, and can go 15 miles further. Plus, I can make it to and from work on 1 charge which is rad.